Radio Button selections not saving

[kellyr19545348]

I'm creating a performance review form. I have a section where employees need to rate themselves on a scale of 1 - 5. (1 = Poor, 2 = Fair, 3 = Meets Expectations, 4 = Exceeds Expectations, 5 = Outstanding) I have radio buttons for each option so that they are only allowed to select one. However, when I go in, as the employee, to fill out the form and select the radio field I want, the selection doesn't save.

Is there a way to make it so that the radio button selections are saved?

Or is there a better option?

[abhissha · Accepted solution]

Hi kellyr19545348,

Please save the PDF as Reader Extended to enable other users to Save the options they check.

Open PDF in Acrobat

Go to File > Save as Other > Reader Extended PDF > Enable More Tools

Thanks,

Abhishek

[BootySnap]

Now that it is 2020, how do we fix this problem?   Also, i am on a Mac.  not sure if that makes a difference.   The fillable text fields will save.  the check boxes save, but the radio buttons do not save and there is not "other" or "Reader Extended PDF" option now.

[Bernd Alheit]

What app does you use?

[tiggerwray]

I am having the same issue. I am trying to use Preview on Mac to fillout I am making in Adobe but it doens't save the radio buttons. Were you able to find a soluation?

[Bernd Alheit]

Fill the form with Acrobat Reader or Adobe Acrobat.

[msutherland]

I am having this problem also. Created the form using Acrobat Pro DC and when I fill it out using Preview, the radio button choice does not save. All the other fields do save. How to fix this?

[Bernd Alheit]

Don't use Apple Preview.

[nickmilitello]

I'm having the problem and I need it to work with preview for my clients.  I can't have them download acrobat to do something that I know we all have done in preview before.  

[Bernd Alheit]

It is a bug of Apple Preview.

[johng8526921]

No, it's not a bug of Apple Preview, it's a bug in Acrobat DC. I have a PC and any saved .pdf's do not save the Radio Button states. 

[Bernd Alheit]

Acrobat saves the Radio Buttons states.

[johng8526921]

Well if you don't believe me, just look at all the messages here and over the web that state otherwise. If someone sends you the form via mail when you view it, then it looks OK. If you download it, then the previous states for the radio buttons disappear. And you shouldn't have to use a special save method such as "Reader Extended PDF" to make it work. This is something Adobe needs to fix.

[Bernd Alheit]

May be that is something wrong with PDF form. Can you share the form?

[marie-èvet66874927]

In Preview on Mac, File / Export to pdf, will keep the radio buttons

[Bin5E56]

I have the same issue. And I've saved the fillable PDF as the Reader Extended PDF > Enable More Tools method. It still didn't work. Any other suggestion?

[nickmilitello]

didnt work for me either.  Not sure why this is so complicated in 2020...

[Patrick0D4C]

I used to have the same problem. Radio Button values weren't saved while all other files were ok.

I was able to fix it. I can't really say how, but I can provide some inputs on what I did.

First, make sure all values are unique within a radio list. For instance, values were "1" on all three items. So I guess by opening the file, the default value "1" was selected. By changing it to a unique value (1-2-3), the form is able to rebuild the form with the user-selected value.

Also, make sure all RadioButtonList are unique (in the case below, 6).

While editing the form, I was lazy and copied radio buttons over to the next question. So I guess by doing that, I was messing up the form integrety.

I use Adobe LifeCycle Designer to build these.

Hope that helps.

Patrick

[daisyl32031828]

I am also having the same issue.

I'm creating the forms in InDesign, opening in Adobe Acrobat only, and saving as Reader Extended PDF and yet the radio box answers are still missing in the saved form.

When I extract the page with the radio boxes the answers also disappear.

How can I fix this? Our organisation relies on many of these forms and answers keep disappearing.

[Bernd Alheit]

Add the form fields in Adobe Acrobat.

[johng8526921]

You want to elaborate on that statement? It's pretty cryptic.

[Bernd Alheit]

What is cryptic?

[daisyl32031828]

Is this really the only solution?

Building forms in Acrobat is so time consuming, having to add hundreds of radio boxes in Acrobat is gonna be a serious headache.

Surely there's a solution within InDesign?

[Bernd Alheit]

Post the question in the forum for InDesign.

[Bevi Chagnon - PubCom.com]

Surely there's a solution within InDesign?

By @daisyl32031828

Yes, there is.

InDesign can create not only the basic visible text (labels, instructions, etc.) on the page, but also the form fields themselves, and weave the entire layout together into a nearly fully accessible PDF. You'll need a class in this.