I learned this afternoon ( after about 16 phone calls thru every portal I cound find ) that the ofshore Indian tech support guys ( whom I had previpously called and text chatted with a dozen times ) gave me wrong instructions ,, YOY ! cost me 15 - 20 work hours lost .. I did not have to uninstall and reinstall CS 5 at all ( I did so and now I have to reinstall it from my original disks , if I can find them ) Adobe Tech Support had the wrong program ,, turns our my problem was not with CS 5 but rather with Abode Export PDF and the confusing email message to " uninstall and reactivate my software " ( Export was one of four Adobe products I have , and Adobe Teh Support couldn;t or didn;t know to tie in their mass email with this product ,, )
A royal disaster , typical tech support torture - a tech support team that only speaks 80% of english language and forces you to try to communicate via chat , ( who can I strangle ! ) its hilarious if it wasn;t so painful and tortuous ,,
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