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F
floracurl
Participant
February 10, 2015
Question

Refund Request not processing!!

  • February 10, 2015
  • 1 reply
  • 302 views

I have opened several cases and they have been withdrawn. This is so frustrating and I am dissapointed that the customer service is so bad I have to create a forum post to meet this request. Can someone refund my order, as I have cancelled the product because I am not happy with it. I cancelled in within the same day. Please process my refund. Thank you

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
February 10, 2015

Hi Roseflorie,

I'm sorry that your refund hasn't been processed in a timely manner. I've checked your account, and see that this a block on the return. I will contact a colleague in Customer Care to push that through, and let you know when that's done.

Watch for a private message from me. I'll send you my contact details so that you can reach out to me directly if your refund doesn't show up in your account in 5-7 days.


Best,

Sara

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