Requesting a refund

Forum|Forum|10 years ago
May 13, 2015
2 replies
694 views

Good afternoon,I purchased a adobe product April 20th and when I went to use it, it did not do what I expected which was to convert a pdf file written on a memo pad to a Microsoft word document. As soon, as I realized I would not be able to get what I wanted I requested to cancel immediately. I received an email indicating I had turned off the product. I just reciecved my credit card statement and I see I was still charged $26.

Please cancel order and process a refund

Dinah

This topic has been closed for replies.

RahulTyagi_

Participating Frequently

Hi dinahs82503588,

We regret for the inconvenience caused to you.

If you could let me know what challenges you are facing while using Adobe pdf services, i will definitely try my best to resolve your issue.

In case, you still want to unsubscribe from the service, Please follow this link and contact customer care regarding this issue : Cancel your membership or subscription | Creative Cloud

Regards,

Rahul

A

Anonymous

Good evening,

Is this a game...I have requested to cancel this crap for the 3rd time. I keep receiving emails with directions on canceling but nothing is being processed. I feel like this is a merry go round. I would like this order/account to be cancelled effective 4/20/15 and a full refund issued.

thank you