Says I have no internet when obviously I do.

I sign in and am SIGNED in but when I try to use this damn thing it says have no internet connection.

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Participating Frequently

Hi John,

I'd like to assist!

I see you are currently subscribed to our PDF Pack service.

Have you tried rebooting your system and trying again?

Do you receive any other error messages and have you used the subscription before?

Looking forward to hearing back from you!

Sincerely, Stacy

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