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Sign in error || Adobe ExportPDF || Error "unable to fetch base_uris from files tier"

New Here ,
Sep 19, 2017 Sep 19, 2017

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When trying to sign in for the first time after purchasing Export, I get an error "unable to fetch base_uris from files tier"

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Adobe Employee ,
Sep 19, 2017 Sep 19, 2017

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Hi Jonh,

I apologize for the inconvenience caused. Please refer to the following thread for the troubleshooting steps: When I try to use Export PDF, I get an error message:Error. We have encountered a critical error. Un...

Please keep us posted with the results.

Regards,

Anand Sri.

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