Sign in error || Adobe ExportPDF || Error "unable to fetch base_uris from files tier"

[jonh25292991]

When trying to sign in for the first time after purchasing Export, I get an error "unable to fetch base_uris from files tier"

[AnandSri]

Hi Jonh,

I apologize for the inconvenience caused. Please refer to the following thread for the troubleshooting steps: When I try to use Export PDF, I get an error message:Error. We have encountered a critical error. Un...

Please keep us posted with the results.

Regards,

Anand Sri.