Skip to main content
E
efox411
Participant
December 26, 2014
Question

signing pdf documents

  • December 26, 2014
  • 2 replies
  • 1760 views

i signed up for acrobat pro and it still does not let me digitally sign my pdfs.

when I go to Adobe Acrobat online it says it will sign docs BUT:

1) it does not save the signature and

2) it does not bring in my entire document...such as a 2 page doc only has the first page showing.

what the heck am i paying for?????

This topic has been closed for replies.

2 replies

T
Test Screen Name
Legend
January 8, 2015

Bear in mind that Acrobat Pro is an app (program) to install on your desktop. Installing it gives you a new program and lots of new things including signing. it does NOT change acrobat.com in any way.

A
Alan23603295be3s
Participant
March 15, 2022

If the eSigning on the website account is not a proper digital signature it is worthless garbage.  Just a scam to get you to sign up.  Very annoyed.  Adobe used to offer free signature certificates - now it is just junk.

 

 

Meenakshi Negi
Meenakshi Negi
Legend
March 30, 2022

Hi Alan,

 

Thank you for reaching out.

 

If you refer to adding a digital signature via the Acrobat Online account, the options are not available on the online account.

You may share your suggestion/ feedback about this with the team by filling out the following form: https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac.

 

I hope the information helps.

 

Thanks,

Meenakshi

J
Community Manager
Josh_CoreyCommunity Manager
Community Manager
January 8, 2015

What website are you using when you say you go to "Adobe Acrobat online"?  The URL or a screen shot would help.  The "signing" tool in https://cloud.acrobat.com is "Fill & Sign" is not a paid service (Acrobat Pro subscription not required to use the site) but it also is not "digital signatures" in the traditional sense.  It does enable you to sign documents using Type, Scribble, or by importing an image of a signature, this is not the same as a "digitally signed" PDF but can be used for many things.

Knowing more about which site you are using (was it Fill & Sign?) I can assist further.

Thanks,

Josh

E
efox411Author
Participant
January 9, 2015

Josh can you cancel the monthly membership I paid for?  this is just too

much hassle.

please confirm.

[private information removed by moderator]

J
Community Manager
Josh_CoreyCommunity Manager
Community Manager
January 9, 2015

Hi Elizibeth;

I'd be happy to help clarify what I can about what the subscription you purchased includes and what you could use to accomplish what you are trying to do.

If you want to cancel you can go to this page to manage your subscriptions, make sure you sign in with the same email you used to sign up: https://www.adobe.com/account/my-products-services.html#MyServicesHeader

Thanks,

Josh

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices