speak to someone via a telephone. Based on all of these forums everyone is having the same problem. no response and running into a loop of dead ends.

Simple.  I want to cancel and get a refund. Worst product on the market. very convenient sending forums chats in a complete loop of dead ends.  I am very dissapointed in Adobe.  I didnt think you guys were a rip off but you are on the top of the list. Also do not want it automatically renewed.  I am throwing that in because it will probable take me the entire subscription year the accomplish CANCELLING MY ANNUAL MEMBERSHIP Adobe to PDF.