Try to convert PDF files to Word - 403.

[annden]

Any tips for solving this issue?

I am receiving the following message quite often when I try to convert PDF files to Word - 403. That’s an error.    Error: app_not_configured_for_user  Service is not configured for this user.

[Tariq Ahmad Dar]

Hi annden,

Sorry for the delay in response.

Looking at the records I see you have Adobe ExportPDF and there is no issue with the subscription status.

Would you try exporting the file via browser: https://cloud.acrobat.com/exportpdf  and let us know if that helps any.

Also, let us know if the issue is reproducible with all the files.

-Tariq Dar.

[annden]

Thank you Tariq. I did work this out for myself only yesterday & it works for all my PDFs now.

There was not anywhere on the forum page however, for me to click ‘correct’.

Kind regards,

Vanessa Denham

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