Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Unable To Log-On After Paying Subscription: PDF Export

New Here ,
Apr 10, 2014 Apr 10, 2014

Can anyone help me on this one please.

387
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Apr 11, 2014 Apr 11, 2014

Hi Stephen,

Unfortunately I am unable to locate your purchase. A few questions:

*What subscription did you purchase?

*Did you receive a receipt and an email asking you to confirm your purchase with a link?

Let me know so I can assist.

Kind regards, Stacy

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 11, 2014 Apr 11, 2014

Hi Stacy

I have sorted the problem out, but thank you anyway. Silly me, I logged

onto the wrong site.

Kind regards

Stephen

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Guide ,
Apr 11, 2014 Apr 11, 2014
LATEST

No problem Stephen! It can happen to the best of us. I'm so glad it worked out. Please do not hesitate to contact the forums again if you have further questions.

Sincerely, Stacy

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines