Unable to upload files to document cloud - Error message

[williamj61232612]

Trying to send a link but I'm getting an error message that says

"Unable to upload some files"

We weren't able to upload some files to document cloud.

How can I fix this?

[Adorobat · Accepted solution]

Hi williamj,

As per the issue description mentioned above, you are unable to upload files to document cloud, is that correct?

Are you uploading files using acrobat reader desktop app? If yes, try uploading it using a web browser here: Adobe Document Cloud and check if that works. Also refer to the following forum thread discussing the similar issue:

"One or more files could not be uploaded."

Let us know if you need any help.

Shivam