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Unable to upload files to document cloud - Error message

New Here ,
Jan 17, 2019 Jan 17, 2019

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Trying to send a link but I'm getting an error message that says

"Unable to upload some files"

We weren't able to upload some files to document cloud.

How can I fix this?

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correct answers 1 Correct answer

Adobe Employee , Jan 18, 2019 Jan 18, 2019

Hi williamj,

As per the issue description mentioned above, you are unable to upload files to document cloud, is that correct?

Are you uploading files using acrobat reader desktop app? If yes, try uploading it using a web browser here: Adobe Document Cloud and check if that works. Also refer to the following forum thread discussing the similar issue:

"One or more files could not be uploaded."

Let us know if you need any help.

Shivam

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Adobe Employee ,
Jan 18, 2019 Jan 18, 2019

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Hi williamj,

As per the issue description mentioned above, you are unable to upload files to document cloud, is that correct?

Are you uploading files using acrobat reader desktop app? If yes, try uploading it using a web browser here: Adobe Document Cloud and check if that works. Also refer to the following forum thread discussing the similar issue:

"One or more files could not be uploaded."

Let us know if you need any help.

Shivam

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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