What is the number I call to cancel my subscription without a fee?

Forum|Forum|4 years ago
September 10, 2021
2 replies
3483 views

Hello, I have just found I have been paying monthly for Adobe when I only signed on for one month. Apparently the contract is annual with monthly payments. THIS WAS NOT MADE CLEAR. I would like to speak to a representative to cancel my plan without being made to pay the cancellation fee.

How to

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J

JORDYN36267070o6gh

Participant

This also happened to me. I'm trying to get out of it! 🙎

try67

Community Expert

You should contact Adobe directly for help with this issue:
General help page: https://helpx.adobe.com/contact.html
Chat support: https://helpx.adobe.com/contact.html?rghtup=autoOpen
(type "Agent" to chat with a real person)
Phone support: https://helpx.adobe.com/contact/phone.html
There's no email support.

Beware of people contacting you via the forums' messaging system pretending to work for Adobe! Only those with an "Adobe Employee" tag under their name are legit. Also, Adobe will never offer to contact you via Skype, or use an email account that's not under the adobe.com domain...