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SUSANO
Participant
February 10, 2015
Answered

When combining files, conversion keeps failing with red notice that the document if password protected. What does that mean and what do I do?

  • February 10, 2015
  • 1 reply
  • 878 views

When combining files, conversion keeps failing with a red notice that the document is password protected. I was combining all pdf files and had just been successful with some of the same content under a different file name. What is wrong and how do I correct it?

    This topic has been closed for replies.
    Correct answer Anubha Goel

    Hey SUSANO,

    I am sorry but you cannot combine files if they are password protected.

    You can check the same under 'File > Properties> Security

    Regards,

    Anubha

    1 reply

    Anubha Goel
    Community Manager
    Anubha GoelCommunity ManagerCorrect answer
    Community Manager
    March 11, 2015

    Hey SUSANO,

    I am sorry but you cannot combine files if they are password protected.

    You can check the same under 'File > Properties> Security

    Regards,

    Anubha

    inydari
    inydari
    Participant
    June 6, 2017

    But they are MY files!! Lmao!  It's my certificates and I need them all in one file to send it to a Board of Nursing.  Otherwise, I would not have paid for a year of this service!

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