Where do I access my adobe converter from?

Hi Jennyv7,

Sorry for the inconvenience caused to you.

As per the account information it seems like you are a subscriber of Adobe Export PDF

Adobe Export PDF is an online service that you can access online via- https://cloud.acrobat.com/exportpdf

As well as through the Adobe Reader DC desktop application- Adobe Acrobat Reader DC Install for all versions

You just need to “Sign In” using the email (Adobe ID) under which you have subscription registered.

For any troubleshooting, refer to- https://forums.adobe.com/docs/DOC-8841

Let us know if it still doesn't help.

Regards,

Akanchha 

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