Where is the send button in adobe send

Forum|Forum|11 years ago
June 30, 2014
2 replies
2789 views

Where is the send button in adobe send? I listed all the files I want and the screen where you are supposed to be able to send the files only has a cancel button. I have tried this on two different browsers. Send Now worked flawlessly; I can't even use the new product since there is no send button.

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Terry L

Participant

I just experienced the same problem. The Send Button shows up on my Chrome and IE Browser but NOT in my Firefox 32.0.3 browser. I'm using Windows 7 Home Premium and it is update to date. Is there a plugin or a fix for Firefox (my preferred browser)?

Terry

S

Sara_Forsberg

Community Manager

Hi Terry,

Firefox is definitely a supported web browser (System Requirements | Adobe Acrobat Pro and Online Services). What happens if you clear the browser cache and log back in to Send?

Best,

Sara

Terry L

Participant

Sara,

Yes, I tried that and I tried again. Here is the screen shot of what I see:

Thanks

Terry

saflynn

Community Manager

Which browsers did you try?

The Send/Create Link button is available once you check either the Public/Personalized Link - note if you are a paid account and you check 'Personalized Link' the Send button will be available once a valid email address is entered into the Recipient Email Address field