Why can't I convert a document?

[jeff lucas cascadia]

I'm a subscriber to Export, I'm signed in, use this every week, but today it says there is an error signing in, although I can access my account?

[H_Spector]

Hi Jeff,

I am sorry for the trouble with signing in today.

Are you trying to sign in from Adobe Reader or https://exportpdf.acrobat.com/signin.html?

If Reder, restart Reader and try again or try above website. 

Another case is that your subscription has expired.

Please let me know if you still have the same issue.

Thank you for using ExportPDF service.

hisami