Why does my invoice description appear encrypted?

[janb82638737]

Anyone in my accounts department seeing the invoice will not be able to identify what it is I have purchased. I've tried lenghty customer service chats and phone calls to get this sorted out and I was informed it was 'company policy and cannot be changed' the customer service guy was also unable to send me an email describing what these letters on my invoice mean,EPDF,ALL,OTH,WHST1,MUL,001,N/A,23.88. I find it absolutley ridiculous that invoices are sent out in this way, sheer 'gobbledygook'.

[AnandSri]

Hi Jan,

As per the description above, you want to get the details of the abbreviations used in the invoice for the AdobeExport PDF, Is that correct?

The invoices are system generated and the abbreviations used are to describe the product.

I will get back to you with detailed information about the abbreviations  used and if any changes are possible in the invoices.

Feel free to update this discussion in case you need further assistance.

Regards,

Anand Sri.

[janb82638737]

Hi Anand,

yes.

Thanks.

Regards

Jan

[AnandSri]

Hi Jan,

We have sent you an email which is registered on Forums.

Let us know if that is helpful.

Regards,

Anand Sri.