Skip to main content
krzysztofd37938541
krzysztofd37938541
Participant
May 18, 2022
Question

Why I was charged?

  • May 18, 2022
  • 1 reply
  • 239 views

Yesterday I was charged by Adobe Acrobat Pro and I don't know why. In my Adobe plan I don't have this app. How can I get money back?

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Community Manager
Harsh Vardhan PareekCommunity Manager
Community Manager
May 19, 2022

Hi @krzysztofd37938541 

 

As you have mentioned that you are charged for Acrobat pro and don't find it in your plans. Kindly check if you have signed in with the same email that you have used to purchase the subscription. Also, for cancellation and refund, kindly refer to this help document and let us know if that helps: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Thanks,

Harsh

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices