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Why I was charged?

New Here ,
May 18, 2022 May 18, 2022

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Yesterday I was charged by Adobe Acrobat Pro and I don't know why. In my Adobe plan I don't have this app. How can I get money back?

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Adobe Employee ,
May 19, 2022 May 19, 2022

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Hi @krzysztofd37938541 

 

As you have mentioned that you are charged for Acrobat pro and don't find it in your plans. Kindly check if you have signed in with the same email that you have used to purchase the subscription. Also, for cancellation and refund, kindly refer to this help document and let us know if that helps: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Thanks,

Harsh

 

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