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Participant
September 3, 2017
Question

Your cloud service is absolute $H1T

  • September 3, 2017
  • 1 reply
  • 487 views

I have had nothing but bug after bug after bug.

First, I cannot upload more than a handful of files at a time.  If i want to upload 1000 pdfs, at least let me upload a zip file containing them all.  Do not make me go through doing a batch of 100 over and over.

Your converter is God awful.  When attempting to convert even a moderate amount of pdfs it chokes.  This is a design flaw, you are trying to show the status of all the downloads in the link bar and it chokes on a thousand pdfs and won't even start.  Why not just send the IDs of the pdfs to the server and do it as a background task on the server only.  Why choke the frontend.   If I want to convert my 1000 pdfs let me do it without having to do batches of 100.

Guess what!  I cannot download all my converted files at the same time either.   Whenever I do, I just get a 400 error.   I have to download batches of 10.  You are zipping the files already, why not just zip all of them, even if its into separate files on the server, then send it.

This is the shittiest, worst piece of cloud software I have ever dealt with.

Why in the hell would anyone pay for a continued subscription to this shit.

Sad.

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1 reply

try67
Community Expert
Community Expert
September 3, 2017

Just get a subscription/perpetual license to Acrobat and do it locally. Why bother uploading and then downloading thousands of files to the cloud? It doesn't make sense.

Participant
September 3, 2017

I have the perpetual license to Adobe Acrobat Reader DC.  When I export the file locally, it opens up the Adobe Creative Cloud and uploads the file to the server for conversion.

Terrible design.  It should do the work locally, but it does not.

try67
Community Expert
Community Expert
September 3, 2017

Adobe Acrobat Reader DC has no licensing module, permanent or otherwise, as it's a free application.

If you have a license for Adobe Acrobat DC (not Acrobat Reader) then it means you're not using it if you're being prompted to do it on the web.