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Converting PDF to JPEG

New Here ,
Dec 14, 2017

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So I just got PDF pack, and downloaded Adobe Acrobat Reader DC. I need to be able to export PDF's to JPEG format, but it only lets me export to Word Doc/text format. I though I would be able to do that without getting the Pro edition... help?

Hello kail46044859

We apologize for the inconvenience caused, as per the description above, you are not getting the option of converting a PDF file into JPEG while using the services of Adobe PDFPack services, Is that correct?

You will get an option to convert a PDF file into JPEG format with the Adobe PDFpack services, please try to use a different browser like Chrome, or Firefox, or Safari to convert the PDF file into JPEG through the URL https://cloud.acrobat.com/exportpdf  with your current Adobe ID and password and see if this brings any changes.

If you are using the free desktop version of Adobe Reader, then sign out and sign back in with your current Adobe ID and password in Adobe Reader.

If the issue persists in Adobe Reader, then check for any pending updates of Adobe Reader from Help menu>Check for updates.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services). and FAQ | Adobe PDF Pack

Let us know how it goes.

Regards,

Anand Sri.

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Converting PDF to JPEG

New Here ,
Dec 14, 2017

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So I just got PDF pack, and downloaded Adobe Acrobat Reader DC. I need to be able to export PDF's to JPEG format, but it only lets me export to Word Doc/text format. I though I would be able to do that without getting the Pro edition... help?

Hello kail46044859

We apologize for the inconvenience caused, as per the description above, you are not getting the option of converting a PDF file into JPEG while using the services of Adobe PDFPack services, Is that correct?

You will get an option to convert a PDF file into JPEG format with the Adobe PDFpack services, please try to use a different browser like Chrome, or Firefox, or Safari to convert the PDF file into JPEG through the URL https://cloud.acrobat.com/exportpdf  with your current Adobe ID and password and see if this brings any changes.

If you are using the free desktop version of Adobe Reader, then sign out and sign back in with your current Adobe ID and password in Adobe Reader.

If the issue persists in Adobe Reader, then check for any pending updates of Adobe Reader from Help menu>Check for updates.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services). and FAQ | Adobe PDF Pack

Let us know how it goes.

Regards,

Anand Sri.

TOPICS
ExportPDF, PDF Pack

Views

10.3K

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Dec 14, 2017 0
Adobe Employee ,
Dec 14, 2017

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Hello kail46044859

We apologize for the inconvenience caused, as per the description above, you are not getting the option of converting a PDF file into JPEG while using the services of Adobe PDFPack services, Is that correct?

You will get an option to convert a PDF file into JPEG format with the Adobe PDFpack services, please try to use a different browser like Chrome, or Firefox, or Safari to convert the PDF file into JPEG through the URL https://cloud.acrobat.com/exportpdf  with your current Adobe ID and password and see if this brings any changes.

If you are using the free desktop version of Adobe Reader, then sign out and sign back in with your current Adobe ID and password in Adobe Reader.

If the issue persists in Adobe Reader, then check for any pending updates of Adobe Reader from Help menu>Check for updates.

You may also refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud... and FAQ | Adobe PDF Pack

Let us know how it goes.

Regards,

Anand Sri.

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Dec 14, 2017 2
New Here ,
Dec 14, 2017

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Thank you Anand Sri! That was very helpful. I am now able to export to JPEG

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Dec 14, 2017 0
Adobe Employee ,
Dec 14, 2017

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That's so awesome to hear. Give us a shout if you need any assistance with Acrobat/Reader/Document Cloud Services in future.

Regards,

Anand Sri.

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Dec 14, 2017 0
New Here ,
Jan 03, 2018

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I am having the same issue with adobe acrobat reader DC . I cannot export a pdf to a jpeg

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Jan 03, 2018 0
Adobe Employee ,
Jan 08, 2018

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Hello karene627

We apologize for the inconvenience caused, please try the above-mentioned suggestions related to the issue and let us know how it goes.

For more troubleshooting, you may refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Let us know how it goes.

Regards,

Anand Sri.

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Jan 08, 2018 0
New Here ,
Feb 15, 2018

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I've subscribed to Adobe ExportPDF service - can I convert pdf files to jpeg? can't seem to....

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Feb 15, 2018 0
Adobe Employee ,
Feb 15, 2018

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Hello andrewpain

With Adobe ExportPDF service, you can turn PDF files into Editable Word, Excel, and Rich Text Format documents only, not in JPEG format. For details information, you may refer to FAQ | Adobe Export PDF, Document Cloud

However, with Adobe PDF Pack is a bundle of Adobe Document Cloud services. With it, you can:

  • Convert documents and image files to PDF.
  • Combine multiple documents into one PDF.
  • Export PDFs to editable Word, Excel, PowerPoint, or RTF formats.
  • Fill and sign PDF forms fast with smart auto fill.
  • Get signatures from others, then track and manage responses.
  • Send, track, and confirm delivery of important documents.
  • Store and share files online.

For detailed information, you can refer to FAQ | Adobe PDF Pack

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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Feb 15, 2018 1
New Here ,
Feb 15, 2018

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hello again

I don't seem to have an answer tyo my last question - is there ANY mechanism for converting PDF into jpeg?

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Feb 15, 2018 0
Adobe Employee ,
Feb 15, 2018

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To convert PDF files to JPEG, you can subscribe to AdobePDFPack subscription or Acrobat Pro subscription.

For Acrobat pricing, refer to Plans and pricing | Adobe Acrobat DC

If you wish to place a new order and want to discontinue the current subscription, please contact the Adobe support team at Contact Customer Care  Link: https://helpx.adobe.com/contact/support.html

Feel free to update this discussion for any further assistance.


Regards,Anand Sri.

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Feb 15, 2018 0
New Here ,
Feb 26, 2018

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thank you anand. just so I'm completely clear....I wish to convert PDF files to jpeg format for publihhing in a community magazine that only supports jpeg. I see that PDFPack converts to JPG - is this the same as jpeg?

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Feb 26, 2018 0
Adobe Employee ,
Feb 26, 2018

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JPG and JPEG is the same extension for an image. You can use Adobe PDFPack to convert a PDF file to JPG/JPEG.

Regards,

Anand Sri.

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Feb 26, 2018 0
New Here ,
Feb 15, 2018

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so "exportpdf" that I subscribe to doesn't give a jpeg option - what do I need to do so that I CAN convert to jpeg?

is there another pack?

if it duplicates what I already pay for in exportpdf, can I get a credit for the duplicated components?

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Feb 15, 2018 0
New Here ,
Feb 15, 2018

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I'm using firefox, btw

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Feb 15, 2018 0
New Here ,
Jun 06, 2018

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I don't know if the PDF converter pack i am subscribed for allows me to convert pdf to jpeg or png. Is there a way to check?

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Jun 06, 2018 0
AnandSri LATEST
Adobe Employee ,
Jun 06, 2018

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Hello Meganh,

I have checked the records with your current Adobe ID(email) which you have used to log-in on Adobe forums and found that you are subscribed to Adobe ExportPDF subscription, with it you can convert a PDF into editable Word, Excel, and RTF (rich text format) documents. For detailed information, you can refer to Adobe article FAQ | Adobe Export PDF, Document Cloud

To check the plan details, log in on Adobe.com with your current Adobe ID and password>Choose Manage Account>Pland and Products and you will be able to see the active plan details. You can also refer to Adobe article Manage your Creative Cloud membership

In order to convert a PDF file into JPEG or PNG format, you can subscribe to Adobe PDFPack services or Acrobat Pro DC. For plan and pricing of Adobe PDFPack services, you can refer to FAQ | Adobe PDF Pack

For Acrobat, you can refer to Plans and pricing | Adobe Acrobat DC

Feel free to update this discussion for any further assistance.

Regards,

Anand Sri.

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Jun 06, 2018 1
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