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Credit card problem.

New Here ,
Jul 21, 2018

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I've got a new credit card, but when I try to edit my payment details, it won't let me update the expiration date. What am I doing wrong?

Hi Davido,

Sorry for the delay in response to your query.

Are you trying to update the card information for the existing subscription of Export pdf? Have you tried to do that online via Adobe account?

Please refer to the help article and follow the steps to update the card details here- Change or update your credit card and billing information in your Adobe ID account

Let us know if it still doesn't help.

Regards,

Akanchha

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Credit card problem.

New Here ,
Jul 21, 2018

Copy link to clipboard

Copied

I've got a new credit card, but when I try to edit my payment details, it won't let me update the expiration date. What am I doing wrong?

Hi Davido,

Sorry for the delay in response to your query.

Are you trying to update the card information for the existing subscription of Export pdf? Have you tried to do that online via Adobe account?

Please refer to the help article and follow the steps to update the card details here- Change or update your credit card and billing information in your Adobe ID account

Let us know if it still doesn't help.

Regards,

Akanchha

TOPICS
ExportPDF

Views

95

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 21, 2018 0
Adobe Employee ,
Jul 31, 2018

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Hi Davido,

Sorry for the delay in response to your query.

Are you trying to update the card information for the existing subscription of Export pdf? Have you tried to do that online via Adobe account?

Please refer to the help article and follow the steps to update the card details here- Change or update your credit card and billing information in your Adobe ID account

Let us know if it still doesn't help.

Regards,

Akanchha

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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