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Error(PDF Structure 40): Invalid file format

New Here ,
May 07, 2018

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I received an email with a PDF Document which I can not open. Screenshot 2018-05-07 07.59.18.png

Hi Ajflynn,

Sorry for the delay in response.

As per the screenshot , it seems the file you are trying to open is not a valid pdf file. (.pages in the end of the filename).

Also, it seems you are not using Adobe application - Adobe Reader or Adobe Acrobat to open pdf files. You may request the sender to send you the file again and try again.

Let us know if you need any further help.

Shivam

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Error(PDF Structure 40): Invalid file format

New Here ,
May 07, 2018

Copy link to clipboard

Copied

I received an email with a PDF Document which I can not open. Screenshot 2018-05-07 07.59.18.png

Hi Ajflynn,

Sorry for the delay in response.

As per the screenshot , it seems the file you are trying to open is not a valid pdf file. (.pages in the end of the filename).

Also, it seems you are not using Adobe application - Adobe Reader or Adobe Acrobat to open pdf files. You may request the sender to send you the file again and try again.

Let us know if you need any further help.

Shivam

Views

5.3K

Likes

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 07, 2018 0
Adobe Employee ,
May 30, 2018

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Hi Ajflynn,

Sorry for the delay in response.

As per the screenshot , it seems the file you are trying to open is not a valid pdf file. (.pages in the end of the filename).

Also, it seems you are not using Adobe application - Adobe Reader or Adobe Acrobat to open pdf files. You may request the sender to send you the file again and try again.

Let us know if you need any further help.

Shivam

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