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javierr55716918
javierr55716918
Participant
February 17, 2016
Question

ifilter in Windows 2012 R2

  • February 17, 2016
  • 1 reply
  • 4016 views

We use Adobe PDF iFilter 11 for 64bit in me old Server with Windows 2008 to search in PDF files, everything works correctly.

But, two months ago, I update the server, and the new server have Windows 2012 R2. Now the search is not working properly, we need help for multiple users need to use the search to work properly.

One thing we have seen is that the search results seem to fail when they are numbering or long words, and these are contained in the final document or within tables within the PDF document, although it seems that reproduces the problem in many other ways .

This topic has been closed for replies.

1 reply

Y
YatharthS
Participating Frequently
February 17, 2016

Hi javierr55716918,

Would like to inform you that Acrobat is not  compatible with Windows 2012 R2 that could be the cause for this issue. You may refer to this article for this :- http://www.adobe.com/content/dotcom/si/products/acrobatpro/tech-specs.html


However you also refer to these steps :-

Please check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Open Acrobat, navigate to Help menu & repair the installation.

Also check with the different user account to replicate the issue .

Regards,

Yatharth

javierr55716918
javierr55716918Author
Participant
February 17, 2016

You return addresses me information from Adobe XI Pro, what has to do with Adobe PDF IFilter?

https://www.adobe.com/support/downloads/thankyou.jsp?ftpID=5542&fileID=5550

Rave
Rave
Participating Frequently
March 24, 2016

Hi Javier,

You might want to check the doc: https://www.adobe.com/devnet-docs/acrobatetk/tools/AdminGuide/Acrobat_Reader_IFilter_configuration.pdf and configure accordingly on Server 2012 R2.

Regards,
Rave

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