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Adding multiple emails to signed doc email notification. Echosign

New Here ,
Aug 30, 2016 Aug 30, 2016

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Hello,

I'm trying to add additional email addresses to the list that receives a notification email when a doc is signed in Echosign. Cant seem to find the section for this.

Thank you!

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correct answers 1 Correct answer

Adobe Employee , Jan 24, 2018 Jan 24, 2018

Hi Justinl,

There is an account setting where you can add multiple email addresses. So, all the email address added will receive the notification and an extra copy of the signed document.

However, these settings are available in Enterprise or business account.

I see that you have the individual account, so you will not be able to make the changes at your end.

Please contact the support team to check if ti can be done from there end.

You can contact support using the steps mentioned below:

  • Login to you
...

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Adobe Employee ,
Aug 30, 2016 Aug 30, 2016

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Hi Ana,

You can add additional recipients in the CC section. These parties will receive the Initial and the final signed and filed email.

In order to Show the tab you need to click on the Show CC button under your SEND tab.

Regards,

Arun

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New Here ,
Jan 24, 2018 Jan 24, 2018

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I think Maggnus might be having the same problem we're having.  We have it setup so that multiple e-mail addresses are notified automatically when a document is signed.  In other words, those addresses don't need to be manually added to the CC section.

We currently need to change one of the addresses that is getting automatic notifications, but can't seem to find the option anywhere.

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Adobe Employee ,
Jan 24, 2018 Jan 24, 2018

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Hi Justinl,

There is an account setting where you can add multiple email addresses. So, all the email address added will receive the notification and an extra copy of the signed document.

However, these settings are available in Enterprise or business account.

I see that you have the individual account, so you will not be able to make the changes at your end.

Please contact the support team to check if ti can be done from there end.

You can contact support using the steps mentioned below:

  • Login to your Adobe Sign account directly via https://secure.echosign.com/public/login
  • Once logged in, check the upper right corner of the page and click the question mark icon.
  • A page will open where you can find the option to create a support ticket or to initiate a chat with the team.

Let us know if you need any help.

Regards,

Meenakshi

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Community Beginner ,
Nov 17, 2021 Nov 17, 2021

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If someone were to upgrade to one of those account types how would one go about changing it so that multiple emails receive the notification when a document is signed.

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