Skip to main content
M
maggnus
Participant
August 30, 2016
Answered

Adding multiple emails to signed doc email notification. Echosign

  • August 30, 2016
  • 1 reply
  • 3453 views

Hello,

I'm trying to add additional email addresses to the list that receives a notification email when a doc is signed in Echosign. Cant seem to find the section for this.

Thank you!

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi Justinl,

    There is an account setting where you can add multiple email addresses. So, all the email address added will receive the notification and an extra copy of the signed document.

    However, these settings are available in Enterprise or business account.

    I see that you have the individual account, so you will not be able to make the changes at your end.

    Please contact the support team to check if ti can be done from there end.

    You can contact support using the steps mentioned below:

    • Login to your Adobe Sign account directly via https://secure.echosign.com/public/login
    • Once logged in, check the upper right corner of the page and click the question mark icon.
    • A page will open where you can find the option to create a support ticket or to initiate a chat with the team.

    Let us know if you need any help.

    Regards,

    Meenakshi

    1 reply

    A
    Adobe Employee
    arunmehra09
    Adobe Employee
    August 31, 2016

    Hi Ana,

    You can add additional recipients in the CC section. These parties will receive the Initial and the final signed and filed email.

    In order to Show the tab you need to click on the Show CC button under your SEND tab.

    Regards,

    Arun

    justinl22379717
    justinl22379717
    Participant
    January 24, 2018

    I think Maggnus might be having the same problem we're having.  We have it setup so that multiple e-mail addresses are notified automatically when a document is signed.  In other words, those addresses don't need to be manually added to the CC section.

    We currently need to change one of the addresses that is getting automatic notifications, but can't seem to find the option anywhere.

    D
    defaultpg73yrljdgvp
    Participant
    November 17, 2021

    Hi Justinl,

    There is an account setting where you can add multiple email addresses. So, all the email address added will receive the notification and an extra copy of the signed document.

    However, these settings are available in Enterprise or business account.

    I see that you have the individual account, so you will not be able to make the changes at your end.

    Please contact the support team to check if ti can be done from there end.

    You can contact support using the steps mentioned below:

    • Login to your Adobe Sign account directly via https://secure.echosign.com/public/login
    • Once logged in, check the upper right corner of the page and click the question mark icon.
    • A page will open where you can find the option to create a support ticket or to initiate a chat with the team.

    Let us know if you need any help.

    Regards,

    Meenakshi


    If someone were to upgrade to one of those account types how would one go about changing it so that multiple emails receive the notification when a document is signed.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices