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Adobe programme does not recognise that I have a subscription

New Here ,
May 05, 2023 May 05, 2023

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My Adobe programme does not recognise that I have a subscription and I cannot use the features

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How to sign , Login issues

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Adobe Employee ,
May 12, 2023 May 12, 2023

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Hi Alan29743165osi1,

 

Thank you for reaching out. 

 

We have checked that you have Adobe Acrobat Export PDF. It is an Adobe Document Cloud service. 

For more information about the service, refer to the following help document: https://helpx.adobe.com/document-cloud/faq/adobe-exportpdf-faq.html

Please let us know where you experience the issue with accessing the service. Are you using the desktop application or trying to access the service on the Acrobat Online account?

 

Thanks,

Meenakshi

 

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New Here ,
May 15, 2023 May 15, 2023

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hello guys,

 

Adobe programme does not recognise that I have a subscription

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