Adobe Sign (desktop) crashing when I try to add esignature field

[JenniferChing]

I've been struggling with Adobe Acrobat Sign (trouble started this week). 

When I try to add a signature field to my PDF, the desktop app crashes. I've attempted to uninstall/reinstall the app, restart my machine, and re-creating the PDF...nothing works.

I was able to go to the online version and upload the PDF, then apply the field (it crashed the first time) bit worked on try #2 after a long wait period.

I feel like something is buggy since the interface changed. Using the online version is OK but not the experience I want. I like the desktop interface much better. Any suggestions?

[Justin22641170cx15]

Did you find a solution to this issue? Have a user experiencing the same thing currently.