Adobe sign templates fields are flipped -> historic bug returned

Report · Mar 25, 2021

Hello,

A bug in the Adobe Sign API has returned.

I alerted Adobe to this problem in July and they released a fix for it but now it is happened again.

The case number was 727457.

Essentially the fields on a template pdf form are now mirror flipped along the center line when I recieve the form fields using the Adobe Sign API.

This means that all of the fields are in the wrong place.

For example if I set a filed at the top of the page it noew appeards at the bottom of the page when I get the field locations from the form fields.

Is this happeneing with anyone else?

Bethan

Report · Mar 26, 2021

Yes, this is also happening to me. All my form fields defined in a template and retrieved using the API are not in the expected location.

Report · Sep 01, 2021

We are still experiencing this issue. I have a case opened with support to get it resolved, but is anyone else seeing a similar issue? If so, do you have a work around?

Thanks!