Skip to main content
B
Bethan5F94
Participant
March 25, 2021
Question

Adobe sign templates fields are flipped -> historic bug returned

  • March 25, 2021
  • 1 reply
  • 551 views

Hello,

 

A bug in the Adobe Sign API has returned.

 

I alerted Adobe to this problem in July and they released a fix for it but now it is happened again.

 

The case number was 727457.

 

Essentially the fields on a template pdf form are now mirror flipped along the center line when I recieve the form fields using the Adobe Sign API.

 

This means that all of the fields are in the wrong place.

 

For example if I set a filed at the top of the page it noew appeards at the bottom of the page when I get the field locations from the form fields.

 

Is this happeneing with anyone else?

 

Bethan

This topic has been closed for replies.

1 reply

D
default8a1caog6m64b
Participant
March 26, 2021

Yes, this is also happening to me.  All my form fields defined in a template and retrieved using the API are not in the expected location.

D
default8a1caog6m64b
Participant
September 1, 2021

We are still experiencing this issue.  I have a case opened with support to get it resolved, but is anyone else seeing a similar issue?  If so, do you have a work around?

 

Thanks!

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices