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Automating multiple Adobe signatures required from the same person for same items

New Here ,
Nov 22, 2023 Nov 22, 2023

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Hello,

 

I work in a relatively small organization where in our authorization matrix, same departmental managers wear multiple hats and appear in the approval flow multiple times.  Because of the design of the Adobe sign in our organization, he has to approve same items multiple times under his various roles (as department head, as head of other departments etc).  Due to the Adobe sign template having been created copying a larger organization model, it is creating duplicate approval work for approvers in our smaller organization.  Apart from the fact that getting multiple signatures on same items from the same people is not a meaninful value-adding activity, we believe there should be more systematic way to automatically fill in the required signature boxes requiring the signatures from the same person rather than getting him physically to approve multiple times.  Please could anyone let me know where we can get this support, as we do not have the knowledge within our organization to change the routing behavior of Adobe sign.  

 

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Thanks a lot for your support.  

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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is this an acrobat or adobe sign question?

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New Here ,
Nov 22, 2023 Nov 22, 2023

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It is Adobe sign question.  Am I posting the question in the right place?  

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community">

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New Here ,
Nov 22, 2023 Nov 22, 2023

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Thanks a lot for your help!  I've already created copies of this post in Adobe Sign section, too.  

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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this is aleady in the sign forrum. (don't continue to make duplicate posts..)

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New Here ,
Nov 22, 2023 Nov 22, 2023

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Thanks!  I will try to delete the 2nd post.  

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Community Expert ,
Nov 22, 2023 Nov 22, 2023

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i'd already removed it.

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Advisor ,
Nov 30, 2023 Nov 30, 2023

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Edit the template for just the signatures/approvals you need.  Eliminate the ones you don't need.

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