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New Participant
November 23, 2023
Question

Automating multiple Adobe signatures required from the same person for same items

  • November 23, 2023
  • 2 replies
  • 1147 views

Hello,

 

I work in a relatively small organization where in our authorization matrix, same departmental managers wear multiple hats and appear in the approval flow multiple times.  Because of the design of the Adobe sign in our organization, he has to approve same items multiple times under his various roles (as department head, as head of other departments etc).  Due to the Adobe sign template having been created copying a larger organization model, it is creating duplicate approval work for approvers in our smaller organization.  Apart from the fact that getting multiple signatures on same items from the same people is not a meaninful value-adding activity, we believe there should be more systematic way to automatically fill in the required signature boxes requiring the signatures from the same person rather than getting him physically to approve multiple times.  Please could anyone let me know where we can get this support, as we do not have the knowledge within our organization to change the routing behavior of Adobe sign.  

 

 

Thanks a lot for your support.  

    This topic has been closed for replies.

    2 replies

    mariahweyne
    Inspiring
    November 30, 2023

    Edit the template for just the signatures/approvals you need.  Eliminate the ones you don't need.

    kglad
    Community Expert
    November 23, 2023

    is this an acrobat or adobe sign question?

    New Participant
    November 23, 2023

    It is Adobe sign question.  Am I posting the question in the right place?  

    kglad
    Community Expert
    November 23, 2023

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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