Cannot use template

[erin328]

During my Sign trial, I created and was able to use a template. Now that I have a regular account, I can no longer choose Template under Alignment. I don't seem to have a way to choose to use a template. I thought maybe my template got deleted when I upgraded my account, but it's still there. I even created some new ones, thinking that might help. The templates are all form field layer templates.

[AadeshSingh · Accepted solution]

Hi erin328

Seems you are referring to the "Form field Template", please be informed the option to apply form field templates is only Adobe Sign Adobe Sign Business & Enterprise accounts. And, Trial account was is an Enterprise level account.

To have this feature you can upgrade: Adobe Sign plans for individuals and businesses | Adobe Document Cloud

Regards,

Aadesh