Change Complete in Order

[PowerGen1]

I accidentally sent a form with Complete in Order instead of Complete in Any Order (because it's set this way as default).  Is there a way to change this after form submitted for signatures?  I can't find an option under Manage.

I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a reference to this being possible but not where the setting is located.

[AkanchhaS]

Hi PowerGen,

I guess you are willing to change the "complete In Order" setting in already sent document? Once document is processed and submitted for signature, you can't make any further change in it.

I'd also like to be able to change this default to Complete in Any Order to avoid this in future.  Where would my admin find this setting?  I found a Re: Complete in Any Order Default to this being possible but not where the setting is located.

As mentioned in reference thread, its is possible to change the settings but through back-end and for that you need to contact to Adobe Sign team, as you can not do this on your own.

Also, the settings can only be changed for Adobe Sign service level Enterprise or Business. Individual accounts wont have this option.

I have checked your account, and found Adobe Sign individual service level, so it wont be possible for your account. What type of account your Admin holds, is it business or same as yours?

Thanks,

Akanchha

[PowerGen1]

It is unfortunate that this setting cannot be changed after submit. Maybe product team can consider this as future enhancement.

I have checked with my admin on changing default.

[Pamela5CEB]

I recommend switching to DocuSign as the features are years in advance of this rickety program.  You can't even set your default to sign in any order?  I mean, really?  That's some bs.

[Sydney27462363y32y]

Adding a default option to the signing order would be helpful. Surprised this is not an option.

[Joshua37719906t2ja]

Agreed. This should be an option.

[Meenakshi Negi · Accepted solution]

Hi Joshua37719906t2ja,

Thank you for reaching out. 

In Acrobat Sign, Sing in order is selected by default. However, you may change it to sign in any order on the page where you add the recipients. 

If you wish to keep the "sign in any order "option as the default, there is an option in Account settings available. For more information, refer to the following help document: https://adobe.ly/3wYBF7i. 

Thanks,

Meenakshi

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

[Joshua37719906t2ja]

It is an option before the document is sent for signatures. However, the original post was regarding changing the order after a document is sent, which cannot be changed, and should be an option.