• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Change the default area code

New Here ,
Nov 14, 2019 Nov 14, 2019

Copy link to clipboard

Copied

Hello,

Where can I change the area code when signing the document via SMS?

TOPICS
How to sign

Views

340

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Mar 29, 2024 Mar 29, 2024

++Adding to the topic and updating this old tread,

 

Hi @Meenakshi Negi  and @aleksanderl99843310 ,

 

I believe that @aleksanderl99843310  is using Acrobat Sign enterprise licensing plan or Adobe Acrobat Sign for Teams subscription because phone and password  authentication seems to be available with those plans only at this time:

 

 

 

The individual plan

...

Votes

Translate

Translate
Adobe Employee ,
Nov 29, 2019 Nov 29, 2019

Copy link to clipboard

Copied

Hi Aleksander Legenc,

 

Sorry for the delay in response

 

Could you please elaborate your question?

What do you mean by "Signing the document via SMS"?

How you are trying to add signature to the document? Please share the complete workflow.

 

Let us know if you need any help.

 

Regards,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 29, 2024 Mar 29, 2024

Copy link to clipboard

Copied

LATEST

++Adding to the topic and updating this old tread,

 

Hi @Meenakshi Negi  and @aleksanderl99843310 ,

 

I believe that @aleksanderl99843310  is using Acrobat Sign enterprise licensing plan or Adobe Acrobat Sign for Teams subscription because phone and password  authentication seems to be available with those plans only at this time:

 

 

 

The individual plan that is shipped with Adobe Acrobat only allows to share  and authenticate with email and password.

 

Based on what I'm reading, currenrly only US numbers are supported through  different carriers, in which case @aleksanderl99843310 you may need to contact Acrobat Sign support directly at:

 

 

Here is a helpful link:

 

 

Hope this helps.

 

In addition, if you suspect this could be a bug or a feature that is missing in your plan, you may use the channels (listed below) to route your requests directly with Adobe:

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines