Change the default area code

[Aleksander Legenc]

Hello,

Where can I change the area code when signing the document via SMS?

[Meenakshi Negi]

Hi Aleksander Legenc,

Sorry for the delay in response

Could you please elaborate your question?

What do you mean by "Signing the document via SMS"?

How you are trying to add signature to the document? Please share the complete workflow.

Let us know if you need any help.

Regards,

Meenakshi

[ls_rbls · Accepted solution]

++Adding to the topic and updating this old tread,

Hi @Meenakshi Negi  and @Aleksander Legenc ,

I believe that @Aleksander Legenc  is using Acrobat Sign enterprise licensing plan or Adobe Acrobat Sign for Teams subscription because phone and password  authentication seems to be available with those plans only at this time:

• https://helpx.adobe.com/sign/config/send-settings/auth-methods/phone-auth.html

• https://helpx.adobe.com/sign/using/get-started-guide.html

The individual plan that is shipped with Adobe Acrobat only allows to share  and authenticate with email and password.

Based on what I'm reading, currenrly only US numbers are supported through  different carriers, in which case @Aleksander Legenc you may need to contact Acrobat Sign support directly at:

•  https://secure.adobesign.com/public/login

Here is a helpful link:

• https://helpx.adobe.com/sign/using/sign-edit-authentication-method.html

Hope this helps.

In addition, if you suspect this could be a bug or a feature that is missing in your plan, you may use the channels (listed below) to route your requests directly with Adobe:

• https://www.adobe.com/products/wishform.html

• https://acrobat.uservoice.com/