Classic View for Adobe esign.

[Bernadette5C33]

When I log into Adobe Esign and go to manage, I want to view in classic view. I do NOT like the enhanced. Prevoiusly, I could change it back but that option is no longer there. Please contact me to assist.

[Bernd Alheit]

Try the forum for Adobe Sign.

[adityas31531516]

hello

[adityas31531516]

Hi 

When you log in, on the top right-hand side you should be able to see an option 'Switch To classic view'.
If you are not able to view it then do the following
1. Go to Accounts Tab. (You can search 'Classic View' in the search box also.
2. Go to Global Settings -->In that scroll down to  'New manage Experience' and  'New Home Experience' and select both the checkboxes.

Regards
Aditya Srivastava

[Meenakshi Negi]

Hi Bernadette,

Thank you for reaching out and sorry for the delay in response.

Adding to the Above suggestion.

To revert to classic view, please sign in to your Adobe Sign account using this link: https://secure.echosign.com/public/login and go to the Home page. Then click on "Switch to Classic Experience". 

Also, please ensure that the following option is enabled in the Admin account. If you are not the admin, please reach out to the admin to make the changes.

• Allow users to switch between the new Home experience and the classic Home experience.

Let us know if you need any help.

Thanks,

Meenakshi

[Rikki227326270j68]

Hi there, 

Are we still able to use the classic experience in 2022? 

[jeswong · Accepted solution]

Adobe Sign has deprecated the classic manage page in 2022 as we are no longer actively developing on the classic manage page.  We've taken feedback on some of the critical usability issues and have implemented them in the January 19 release. See the January 2022 for more details on added features: https://helpx.adobe.com/sign/release-notes/adobe-sign.html. We're committed to continuing to improve the experience for our users on the new manage page.

[Ralph30998188qxrf]

If I can't go back to what I had, can you tell me where is the box that was next to the (+ & -) for sizing docs on the screen that you could typ in a size percentage number?

[Meenakshi Negi]

Hi Ralph30998188qxrf,

Thank you for reaching out, and sorry about the delay in response.

Could you please share more information on what you are trying and the issue that occurs?

It would be helpful if you could share the screenshot to better understand.

Let us know if you need any help.

Thanks,

Meenakshi

[michellem99728954]

I wholeheartedly agree.  I cannot stand the new enhanced.  I waste more time looking for the correct tool than I do working on my project.  NOT intuitive.

[default2oiyoqcx1y5c]

Totally agree...the enhanced version is a waste of space....

[Dotti32004256ps3v]

The new setup is absolutely rediculous! Everything is backwards or upside down from where it was. I'd like to know what genious decided that was a good idea! Definitely need to keep the "Classic View" option.

[Jason340885225v2t]

I agree.  The new version sucks and its hindering my productivity.

[Jason340885225v2t]

What ever version you've released now locks up and I've wasted an hour trying to sent out a document for sigature.
This is ridiculous.

[Lynda34139854z3pz]

I'm not a fan - you can only drag fields, not move them in small steps. And why is the Title field hidden? I tried having it add fields, and it did that well, except it added the fields for the business signer in BOTH signature blocks. Sigh. My least favorite part of the job made even less fun...

Can we please have the classic option back? It was far more usable.

[Meenakshi Negi]

Hi Lynda34139854z3pz,

Thank you for reaching out.

When you use Acrobat Sign, you can switch to the classic version on the Send/ Home page at the top right.

Also, please ensure the following option is enabled in the Admin account. If you are not the admin, please get in touch with the admin to make the changes.

• Allow users to switch between the new Home experience and the classic Home experience.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

[Lynda34139854z3pz]

Hi Meenakshi,

I'm not seeing the option for classic version in the Send/Home page. This is what I see:

I've clicked in Settings and it's all related to MY signature preferences. Can you give some more guidance?

Thanks, Lynda

[Meenakshi Negi]

Hi Lynda34139854z3pz,

Sorry about the delay in response.

Please check with the Acrobat Sign administrator or the IT team in your organization to see if the option is enabled in the main account settings. The account tab does not appear for the users under the main account. 

Thanks,

Meenakshi

[TimAck]

Meenakshi, when I try to use Sign from the web app, it just takes me to "https://acrobat.adobe.com/link/home/" and there is no menu like you show above.  I have the one attached. Is your explanation above only for the mobile Sign app? 

[TimAck]

Any reply to these inquiries about why the explanation provided seems not to work? 

Thanks

[Meenakshi Negi]

Hi TimAck,

Sorry about the delay in response.

We see that you are using the Acrobat Sign individual plan. Please use the steps suggested below:

- Open the following link: https://adobe.ly/4jMQKw0.

- Click on your profile icon.

- Select settings and scroll down till E-Signing settings.

See if you get the option or not.

Thanks,

Meenakshi

[TimAck]

Just to be clear - that does not work. No such setting is available. Nor is it available even after I change the setting in my destop Acrobat to use the older -- AND FAR MORE USEABLE -- version. 

[Meenakshi Negi]

Hi TimAck,

The option has been removed for your plan, which is why you do not see the option.

Let us know if you are experiencing the issue with the current version.

Thanks,

Meenakshi

[TimAck]

I mean ... yeah. If the new version functioned well and didn't require me manually revise who signs where in a bunch of places -- because it broke my templates -- I would not be here trying to figure out how to get back to the earlier version. Thank you for the confirmation, though; this way I know where I stand. 

[S. S]

@TimAck,

We would've loved to help, but there are certain limitations at our end too.

Please reach out to your IT admin to get the feature enabled back for you.

Regards,
Souvik.