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Answered

Classic View for Adobe esign.

Forum|Forum|4 years ago
June 14, 2021
7 replies
16662 views

When I log into Adobe Esign and go to manage, I want to view in classic view. I do NOT like the enhanced. Prevoiusly, I could change it back but that option is no longer there. Please contact me to assist.

General troubleshooting

Correct answer jeswong17560999

Adobe Sign has deprecated the classic manage page in 2022 as we are no longer actively developing on the classic manage page. We've taken feedback on some of the critical usability issues and have implemented them in the January 19 release. See the January 2022 for more details on added features: https://helpx.adobe.com/sign/release-notes/adobe-sign.html. We're committed to continuing to improve the experience for our users on the new manage page.

L

Lynda34139854z3pz

New Participant

I'm not a fan - you can only drag fields, not move them in small steps. And why is the Title field hidden? I tried having it add fields, and it did that well, except it added the fields for the business signer in BOTH signature blocks. Sigh. My least favorite part of the job made even less fun...

Can we please have the classic option back? It was far more usable.

Meenakshi Negi

Community Manager

Hi Lynda34139854z3pz,

Thank you for reaching out.

When you use Acrobat Sign, you can switch to the classic version on the Send/ Home page at the top right.

Also, please ensure the following option is enabled in the Admin account. If you are not the admin, please get in touch with the admin to make the changes.

Allow users to switch between the new Home experience and the classic Home experience.

Feel free to let us know if you need any help.

Thanks,

Meenakshi

L

Lynda34139854z3pz

New Participant

Hi Meenakshi,

I'm not seeing the option for classic version in the Send/Home page. This is what I see:

I've clicked in Settings and it's all related to MY signature preferences. Can you give some more guidance?

Thanks, Lynda

J

Jason340885225v2t

New Participant

What ever version you've released now locks up and I've wasted an hour trying to sent out a document for sigature.
This is ridiculous.

michellem99728954

New Participant

I wholeheartedly agree. I cannot stand the new enhanced. I waste more time looking for the correct tool than I do working on my project. NOT intuitive.

D

default2oiyoqcx1y5c

New Participant

Totally agree...the enhanced version is a waste of space....

Meenakshi Negi

Community Manager

Hi Bernadette,

Thank you for reaching out and sorry for the delay in response.

Adding to the Above suggestion.

To revert to classic view, please sign in to your Adobe Sign account using this link: https://secure.echosign.com/public/login and go to the Home page. Then click on "Switch to Classic Experience".

Also, please ensure that the following option is enabled in the Admin account. If you are not the admin, please reach out to the admin to make the changes.

Allow users to switch between the new Home experience and the classic Home experience.

Let us know if you need any help.

Thanks,

Meenakshi

R

Rikki227326270j68

New Participant

Hi there,

Are we still able to use the classic experience in 2022?

jeswong17560999Correct answer

Adobe Employee

Adobe Sign has deprecated the classic manage page in 2022 as we are no longer actively developing on the classic manage page. We've taken feedback on some of the critical usability issues and have implemented them in the January 19 release. See the January 2022 for more details on added features: https://helpx.adobe.com/sign/release-notes/adobe-sign.html. We're committed to continuing to improve the experience for our users on the new manage page.

A

adityas31531516

Participating Frequently

Hi

When you log in, on the top right-hand side you should be able to see an option 'Switch To classic view'.
If you are not able to view it then do the following
1. Go to Accounts Tab. (You can search 'Classic View' in the search box also.
2. Go to Global Settings -->In that scroll down to 'New manage Experience' and 'New Home Experience' and select both the checkboxes.

Regards
Aditya Srivastava

A

adityas31531516

Participating Frequently

hello