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Do recipients need to login to sign a document?

Community Beginner ,
Feb 21, 2018 Feb 21, 2018

I have a user license of Adobe Sign that I use here at work but not everyone in the company, as well with my other signatories have an Adobe account.

[Moved from the non-technical Lounge to the specific Program forum... Mod]

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correct answers 1 Correct answer

Adobe Employee , Feb 22, 2018 Feb 22, 2018

Greetings!

Signers do not need to have an active account within Adobe Sign.

Licensing is only used to permit access to Send agreements, and for the purpose of account level administration.

The only reason anyone would not be able to sign your agreements would be if they were part of an existing Adobe Sign account, and they had their signing privileges deliberately revoked by their admin.

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Adobe Employee ,
Feb 22, 2018 Feb 22, 2018

Greetings!

Signers do not need to have an active account within Adobe Sign.

Licensing is only used to permit access to Send agreements, and for the purpose of account level administration.

The only reason anyone would not be able to sign your agreements would be if they were part of an existing Adobe Sign account, and they had their signing privileges deliberately revoked by their admin.

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Community Beginner ,
Feb 22, 2018 Feb 22, 2018

Okay, great!  Are there written instructions, that I can share with my users, on how to create and/or sign a document via Adobe Sign without an active account?

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Community Beginner ,
Feb 22, 2018 Feb 22, 2018

Just to clarify.  I'm looking for instructions to share on how to sign without an account.  Thx.

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Adobe Employee ,
Apr 18, 2018 Apr 18, 2018

Hi Erikw,

Sorry for the delay in response.

When you send a document for signature, the recipient receives a link to the document.

They just need to click on that link provided in the email to open and fill the document.

There are no set of instructions for that.

Hope the information helps.

Regards,

Meenakshi

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Community Beginner ,
Jan 24, 2019 Jan 24, 2019
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This appears to be security issue, in that if my email is compromised the intruder can sign the received document. Surely the process for the recipient is to click on the email link, sign-in then apply signature to the documents.  Please advise how to proceed.

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