emails not auto-completing on recipient field

[michealc35457820]

Emails don't autocomplete when you type them in anymore- is there some way to get this to work again?

[Moved from the non-support, general, all-of-Adobe forums Lounge to a product-specific support forum - MOD]

[Nancy OShea]

michealc35457820 wrote:

Emails don't autocomplete when you type them in anymore- is there some way to get this to work again?

When you type them in what exactly?

Which software or browser are you using?

Nancy O.

[michealc35457820]

hi, i'm using Chrome. initially when the system was called echosign, it would REMEMBER the email addresses you type in as recipients. now, it doesn't remember anything forcing you to type the email it EVERY TIME you send a doc for signing. this is a HUGE hassle when there are a bunch of recipients. am i the only one having this problem?

[Nancy OShea]

Are you talking about Adobe Sign?

Free trial, Adobe Sign (formerly EchoSign) | Adobe Document Cloud

Check your Chrome settings to see if form autoFill is enabled.

Fill out forms automatically using Chrome - Computer - Chrome Help

Nancy O.

[michealc35457820]

Yes, Adobe Sign. Chrome autofill is enabled and works on other forms. I believe echosign/adobesign used to pull up the autofill from their side, not the browser. does autofill work for you on the recipient emails?

[Szalam]

Moving to Adobe Sign forum.

[sameer_puri]

Hi Micheal,

Auto fill feature is currently not available on the new send page. You can request our support team at support@echosign.com to move you back to the old send page where you can still use the auto-complete feature until it is implemented for new send page.

Hope this helps!

Sameer Puri