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Encrypt v Protect and Sending for e-signature

New Here ,
Feb 15, 2024 Feb 15, 2024

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Hello, I want to password-protect a file before sending for e-sign.
"Request e-signatures" function then greys out the moment I use either the "Protect with Password" or "Encrypt with Password".
So does it mean once I add some form of password to the pdf, requesting e-signatures becomes impossible?

 

Also, if I use "Encrypt with Password" function, does this mean recipients of the pdf would still need to input a password to open the file, if I check "Require a password to open the document"?

 

Somehow, I managed to send my password-encypted file earlier for e-sign. The signed file also came back encrypted: how I know is because when I tried to print, I got the error "this PostScript file was created from an encrypted PDF file". Does this mean that only the designated recipients of the file (i.e., the e-signatories) can open, view and sign my file?

 

Thank you.

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Adobe Employee ,
Apr 04, 2024 Apr 04, 2024

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Hi Nat34974405jp0k,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you send the document for signature using Acrobat Sign, you can add two passwords. Please refer to the information on the following community help page: https://community.adobe.com/t5/adobe-acrobat-sign-discussions/password-protect-the-document-in-adobe....

 

Let us know if you have any questions or are looking for something else.

 

Thanks,

Meenakshi 

 

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