Error when adding the Adobe Sign App to a Sharepoint Site

[christianlloyd]

After I have added the Adobe Sign App to SharePoint Online I am getting this message when trying to access it to configure it. I have very recently added the app to a different tenant and that worked fine.

[Meenakshi Negi · Accepted solution]

Hi Christianlloyd,

Sorry for the delay in response.

For this issue, I would suggest you to contact support directly.

You can either create a support case from your end or can contact the team using the steps mentioned below:

• Login your adobe sign account directly via https://secure.echosign.com/public/login
• Once logged in, check the upper right corner of the page and click the question mark icon. It will redirect you to the page where you can see the option to create the support case or the initiate chat.

Let us know if you need any further assistance.

Regards,

Meenakshi