• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Error when batch creating Adobe Sign Agreements in Salesforce using Document Builder template

New Here ,
Oct 12, 2023 Oct 12, 2023

Copy link to clipboard

Copied

Hello!

We have created an Agreement Template using Document Builder and we're attempting to then use the Batch Agreements feature to send.

It works when there is only one record based on the query, but when there is more than one record that meets the criteria, the Apex job fails and shows this message:

"First error: Document Builder:You have uncommitted work pending. Please commit or rollback before calling out".

I googled that and none of the results that I found were specific to Document Builder/Adobe Sign - and to be honest, that level of coding is above my head.

Prior to this "real" attempt, I did try this with a v simple template and it worked to create the batch with more than one record. So, I suspect that some level of additional complexity in the template is creating the issue.

Does anyone have any insight on how I could troubleshoot this without learning Apex overnight?

Happy to share any screenshots that may help.

Thank you so much,

erin

TOPICS
Send documents

Views

4.6K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 31, 2023 Oct 31, 2023

Copy link to clipboard

Copied

Hi erin5C42,

 

Thank you for reaching out, and sorry about the delay in response.

 

It seems that you are using the Adobe Sign Enterprise plan. If you have a question related to integration, the experts can best answer it. I suggest you, please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

For more information on integration: https://helpx.adobe.com/sign/integrations/home.html

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Nov 23, 2023 Nov 23, 2023

Copy link to clipboard

Copied

I am also getting the same error did u manage to find any answer 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Dec 05, 2023 Dec 05, 2023

Copy link to clipboard

Copied

LATEST

Hi Abhi337095073ozj, and Edna33857513xm3i,

 

Thank you for reaching out, and sorry about the delay in response.

 

If you use the Adobe Sign Enterprise plan and have a question related to integration, the experts can best answer it. I suggest you please get in touch with our Adobe Sign Enterprise support team to get the correct information about this. You may contact them using the steps in the following help document: https://helpx.adobe.com/sign/using/adobesign-support-resources.html.

For more information on integration: https://helpx.adobe.com/sign/integrations/home.html

 

Thanks,

Meenakshi

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 26, 2023 Nov 26, 2023

Copy link to clipboard

Copied

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines