esign document sender mail change

[kotteeswaranv24339851]

I am new to adobe esign process.
I need to implement the adobe esign API into my process.
I need to update or change the sender mail.

echosign@echosign.com

It is possible to update the sender mail using API or any account setting.

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[Meenakshi Negi · Accepted solution]

Hi Kotteeswaranv,

Sorry for the delay in response.

It is not possible to make any changes to that email address as you send the document from Adobe Sign.

When you send a document for signature, it will also show your username with the Adobe sign email address.

If you have any API related queries, please contact the support team.

For the subscribed account, find below the steps to contact support:

• Login to your Adobe Sign account directly via Sign In — e-signature and e-sign Software Solution — Adobe Sign.

• Once logged in, check the upper right corner of the page and click the question mark icon.

• It will re-direct you to the page where you get the option to create the support case or to start a chat with the team.

• If you've never logged in this way, use the forgot password option on the login link to set your password.

Let us know if you need any help.

Regards,

Meenakshi