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Fill and Sign - can no longer ADD SIGNATURE

New Here ,
Aug 08, 2021 Aug 08, 2021

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I no longer have the functionality to add a new electronic signature.  The only option I have is to send and email to someone to have them sign the document which is not appropriate. 

 

How can this bug be fixed?

 

Thanks

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Community Expert ,
Aug 09, 2021 Aug 09, 2021

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Let me move this to the Adobe Sign forum for you, which I am guessing is the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.

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Adobe Employee ,
Aug 15, 2021 Aug 15, 2021

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Hello,

 

Thank you for reaching out and sorry for the delay in response.

 

As the option to add signature does not appear at your end, please check if there is any signature field already added in the PDF form. 

Did you check if the issue occurs when opening a particular form?

It would be helpful if you can share the screenshot of the Fill & Sign window with us.

Share the Acrobat and OS version on the machine.

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

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