Getting Document Builder Invalid Job Id error while generating forms from salesforce.

[snigdha_0516]

even when trying to preview the document builder template getting below error

also when trying to generate form from Adobe Generate form it is giving Document Builder- Invalid Job Id error

[Meenakshi Negi]

Hi snigdha_0516,

Thank you for reaching out, and sorry for the trouble caused.

We are tried to check the account using the email address used here on the community and cannot find any active account.

From the screenshots, it appears you are using Acrobat integration. If you have an Acrobat Sign Enterprise account with an alternate email address and the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You can contact them by following the steps outlined in the help document at https://adobe.ly/4nTvFkJ.

If you experience any issues, please let us know.

Thanks,

Meenakshi