Getting this error "Your product edition does not support account scopes"

[shraddha_8504]

I am getting below error while connecting Adobe sign from salesforce org .

My salesforce org is enterprise edition. can you confirm adobe support to this salesforce edition

[Moderator moved this from the Using the Community forum (which is the forum for issues using the forums) to the Sign forum so that proper help can be offered.]

[kglad]

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from using the community">

[Meenakshi Negi · Accepted solution]

Hi shraddha_8504,

Thank you for reaching out.

We have checked your account with the email address you used to sign in on the community page. It shows that you have a free account. The integration feature is available with the Acrobat Sign Enterprise plan. 

If you have an Acrobat Sign Enterprise account with an alternate email address and have an integration-related question, the experts can best answer it. Please contact our Adobe Sign Enterprise support team for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/47Z9mWD.

For information on Acrobat Sign Integration, refer to the following help document: https://adobe.ly/46kX602.

Thanks,

Meenakshi