How the duplicate signature field being created?

[JWsyn]

After creating a signature, name, date, and title field, the software is often (not always) automatically creating a duplicate signature block below these field and there is no way I've found to delete this duplicate block. Any idea why this would happen?

[CSM_Shannon]

Hello, 

Assuming you are the Admin for your account and using the regular send page -  here is a setting that can commonly cause this: 

If one or both of those boxes are checked and you don't want Sign to add that extra signature block you must collect this information in a correctly formatted field for every recipient.  

Feel free to reply with screenshots along with additional details if this does not help solve your conern.  

Thank you and have a nice day, 

Shannon 

[JWsyn · Accepted solution]

This solved the problem, thank you! 

[katyem725]

What if this is happening and this setting is not the cause? Any other suggestions?

[SimonESATS]

If Adobe Sign is creating an additional block, it's one of 2 reasons, first reason is discussed above, second reason is that it means one participant has not been assigned a signature field.

[katyem725]

I have a form with one signer, have used text tags to setup the signature fields, and the settings mentioned above and not checked. I cannot figure out why an additional block is being added. Any thoughts?