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How to delete signed document?

New Here ,
Jun 28, 2019 Jun 28, 2019

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I find the document in Adobe Sign Manage, under Shared > For Signature > Signed and would like to remove it. The only options available are:

1. Print, enlarge, pdf. hide

2. View, share, protect, remind, history notes

I checked all the articles regarding clicking on the file and then "cancel" and "delete" and don't see either of these buttons. Please help.

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correct answers 1 Correct answer

Adobe Employee , Jul 12, 2019 Jul 12, 2019

Hi Yanz,

Sorry for the delay in response.

If you are trying to remove the account from the manage page, then use the "Hide" option provided when you select the document from the list.

To permanently remove the document from the account, please refer to the steps provided below in order to delete the document from Adobe Sign.

- In the account, click on the circle in blue provided at the extreme right-hand side of the screen.

- Select Settings > Edit signature settings.

- Then select "Privacy" from the

...

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Adobe Employee ,
Jul 12, 2019 Jul 12, 2019

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Hi Yanz,

Sorry for the delay in response.

If you are trying to remove the account from the manage page, then use the "Hide" option provided when you select the document from the list.

To permanently remove the document from the account, please refer to the steps provided below in order to delete the document from Adobe Sign.

- In the account, click on the circle in blue provided at the extreme right-hand side of the screen.

- Select Settings > Edit signature settings.

- Then select "Privacy" from the left-hand side pane.

- Enter the email address of the recipient in the search bar. That will open all the documents for that particular recipient.

- Select the document from the list that needs to be deleted.

- Click on the trash icon provided at the extreme right-hand side of the document.

Hope the information helps.

Let us know if you have any questions.

Regards,

Meenakshi

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New Here ,
Jul 12, 2019 Jul 12, 2019

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Awesome! Thank you, Meenakshi!

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New Here ,
Oct 15, 2019 Oct 15, 2019

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I'm using the original Adobe Sign - NOT Cloud version - and they have removed the delete option. There are too many documents to put addresses in to simply delete and I cannot get ANY assistance from Adobe. HELP!!!

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Adobe Employee ,
Nov 06, 2019 Nov 06, 2019

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Hi Ricardob,

 

Sorry for the delay in response.

 

Please refer to the following thread to check the steps provided to delete the Adobe Sign document.

https://community.adobe.com/t5/Adobe-Sign/Delete-Archived-Document/td-p/10466200

 

Let us know if you need any help.

 

Regards,

Meenakshi

 

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Guest
Apr 24, 2020 Apr 24, 2020

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But your link just takes you to the same information? What about when businesses need to bulk delete data in order to comply with data protection and GDPR? You cannot just retain client data forever and this method of deletion is absolutely not acceptable in the UK! We don't even know which email addresses relate to the specific clients that need to be deleted. There has to be a way of being able to bulk delete data, otherwise Adobe sign is simply illegal and not fit for the purpose of business use. 

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New Here ,
Apr 15, 2023 Apr 15, 2023

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I agree. The damned instructions are old. The stupid appication does not say that it is creating a permanent publically accessible document! There should be a law. You, Adobe, need to provide a way for the creators of documents to delete them. This is crap. At the very least post a warning regarding what it is that is being created.

Please update your stupid, useless, instructions.

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New Here ,
Jan 27, 2024 Jan 27, 2024

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Hi! Did you ever get help from Adobe? Your account admin can request for the Delete API to be enabled so you can bulk delete agreements using Power Automate. We had that enabled and works great. 

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