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How to edit the period of the unsigned document expired.
The documents have expired though one of the signers hasn't signed.
I want to change the period. Please help.
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Thanks for reaching out.
Once an agreement has expired in Adobe Sign, the expiration period cannot be extended or changed. The recommended way is to send the document again with a new expiration date that gives all signers enough time to complete. You can adjust the expiration settings before sending in Send Settings > Expiration.
For more information on managing, tracking, and changing agreements in Adobe Sign, please visit this help article: https://adobe.ly/4mp2JAq;
Check the section: "Set, edit, or cancel an expiration date"
Note: If an agreement is not completed or canceled by the expiration date, the transaction is Expired.
Expired agreements are tracked in their own section of the Manage page.
"Expired" is a terminal status and cannot be reversed. Actions predicated on a terminal status (eVaulting, retention, etc.) will be triggered by an Expired agreement.
Let us know if you have further questions.
Best regards,
Tariq | Adobe Community Team
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