How to keep document to one Page?

[Akyron]

A 1 page acknowledgement form has 3 signature boxes. For some reason the form adds a 2nd pages and signature appear there when sent for signatures..

How to keep the form to keep everything on 1 page?

Thank you for your knowledge and consideration.

DT

[Meenakshi Negi]

Hi Akyron,

Thank you for reaching out.

Please let us know if you are referring that the signature boxes being added automatically, even when you have already added the signature fields. If you are referring to something else, please share more information about the workflow. It would be helpful if you could share the screen recording showing what is happening. Also, could you check if this happens with other documents as well?

Thanks,

Meenakshi

[Diego22347945ppfd]

The signature boxes are in the document. There are three. Somehow, the end result is two pages as opposed to a single page, which is the requirement. Examples attached. Using the send for signature option seems to lead to this issue.

Thank you for reviewing this issue.

DT

[Meenakshi Negi]

Hi Diego22347945ppfd,

Thank you for sharing the files. 

The signature field on the second page, was it added by you or added on its own when sent for signature? Also, let us know if you are using the digital signature field in the document.

Thanks,

Meenakshi

[Diego22347945ppfd]

The tool->request a signature option seems to lead to this issue. a 2nd page is automatically created. the requirement is to sign in the 1 page document. No need for a 2nd page.

[Meenakshi Negi]

Hi Diego22347945ppfd,

Thank you for the information.

This seems to be weird behaviour. We have checked that you are using the Adobe Sign Enterprise plan. Please contact our Adobe Sign Enterprise support team to get it checked at the backend and for the correct information. You may contact them using the steps in the following help document: https://adobe.ly/3IyD0Yi.

Thanks,

Meenakshi